Sequoia Capital
Sequoia Capital
  • Видео 29
  • Просмотров 857 041
Klarna CEO Sebastian Siemiatkowski on Getting AI to Do the Work of 700 Customer Service Reps
In February, Sebastian Siemiatkowski boldly announced that Klarna’s new OpenAI-powered assistant handled two thirds of the Swedish fintech’s customer service chats in its first month. Not only were customer satisfaction metrics better, but by replacing 700 full-time contractors the bottom line impact is projected to be $40M. Since then, every company we talk to wants to know, “How do we get the Klarna customer support thing?”
Co-founder and CEO Sebastian Siemiatkowski tells us how the Klarna team shipped this new product in record time-and how embracing AI internally with an experimental mindset is transforming the company. He discusses how AI development is proliferating inside the compan...
Просмотров: 6 247

Видео

Reflection AI’s Misha Laskin on the AlphaGo Moment for LLMs | Training Data
Просмотров 10 тыс.День назад
LLMs are democratizing digital intelligence, but we’re all waiting for AI agents to take this to the next level by planning tasks and executing actions to actually transform the way we work and live our lives. Yet despite incredible hype around AI agents, we’re still far from that “tipping point” with best in class models today. As one measure: coding agents are now scoring in the high-teens % ...
Microsoft CTO Kevin Scott on How Far Scaling Laws Will Extend | Training Data
Просмотров 33 тыс.14 дней назад
The current LLM era is the result of scaling the size of models in successive waves (and the compute to train them). It is also the result of better-than-Moore’s-Law price vs performance ratios in each new generation of Nvidia GPUs. The largest platform companies are continuing to invest in scaling as the prime driver of AI innovation. Are they right, or will marginal returns level off soon, le...
Zapier’s Mike Knoop launches ARC Prize to Jumpstart New Ideas for AGI | Training Data
Просмотров 3,2 тыс.21 день назад
As impressive as LLMs are, the growing consensus is that language, scale and compute won’t get us to AGI. Although many AI benchmarks have quickly achieved human-level performance, there is one eval that has barely budged since it was created in 2019. Google researcher François Chollet wrote a paper that year defining intelligence as skill-acquisition efficiency-the ability to learn new skills ...
Factory’s Matan Grinberg and Eno Reyes Unleash the Droids on Software Development | Training Data
Просмотров 2,7 тыс.Месяц назад
Archimedes said that with a large enough lever, you can move the world. For decades, software engineering has been that lever. And now, AI is compounding that lever. How will we use AI to apply 100 or 1000x leverage to the greatest lever to move the world? Matan Grinberg and Eno Reyes, co-founders of Factory, have chosen to do things differently than many of their peers in this white-hot space....
LangChain’s Harrison Chase on Building the Orchestration Layer for AI Agents | Training Data
Просмотров 11 тыс.Месяц назад
Last year, AutoGPT and Baby AGI captured our imaginations-agents quickly became the buzzword of the day…and then things went quiet. AutoGPT and Baby AGI may have marked a peak in the hype cycle, but this year has seen a wave of agentic breakouts on the product side, from Klarna’s customer support AI to Cognition’s Devin, etc. Harrison Chase of LangChain is focused on enabling the orchestration ...
AI-augmented game development with Inworld co-founder Kylan Gibbs
Просмотров 2,9 тыс.3 месяца назад
Kylan Gibbs, co-founder and CEO of Inworld, demonstrates Inworld's AI-powered end-to-end, vertically integrated platform for game developers.
AI integration for enterprise ft. CJ Desai of ServiceNow
Просмотров 14 тыс.3 месяца назад
Chirantan "CJ" Desai, President and Chief Operating Officer of ServiceNow, discusses implementing AI at enterprise scale, including: how he prioritizes where to integrate AI, the power of constraint-driven innovation, what CIOs are looking for, and the importance of outcome-based selling for AI products. #AI #AIAscent #Sequoia #Startup #Founder #entrepreneur
AI-powered workflow automation with Zapier co-founder Mike Knoop
Просмотров 18 тыс.3 месяца назад
Mike Knoop, co-founder and Head of AI at Zapier, demostrates automating workflows from different web applications by leveraging Zapier's powerful AI interface. #AI #AIAscent #Sequoia #Startup #Founder #entrepreneur
Text-to-music AI generation with Suno co-founder Mikey Shulman
Просмотров 4,8 тыс.3 месяца назад
Mikey Shulman, co-founder of Suno, demonstrates how to harness AI to generate music of any style or genre with just a text-based prompt. #AI #AIAscent #Sequoia #Startup #Founder #entrepreneur
What's next for AI agents ft. LangChain's Harrison Chase
Просмотров 54 тыс.4 месяца назад
Harrison Chase, founder of LangChain, speaks at Sequoia Capital's AI Ascent about what's next for agents in AI and the evolution of using language model to interact with the external world. Harrison identifies three critical areas of development for the next generation of agents that would make them production-ready and more impactful in the real world: planning, user experience and memory. #AI...
What's next for photonics-powered data centers and AI ft. Lightmatter's Nick Harris
Просмотров 8 тыс.4 месяца назад
Nick Harris, founder of Lightmatter, speaks at Sequoia Capital's AI Ascent about what's next for data centers and how we will power the next generation of AI models. The compute required to scale AI models comes at a high cost. To achieve new levels of scale, the next generation of super computers will replace electrons with photonics. Their product, Passage, is an optical interconnect for GPUs...
Making AI accessible with Andrej Karpathy and Stephanie Zhan
Просмотров 226 тыс.4 месяца назад
Andrej Karpathy, founding member of OpenAI and former Sr. Director of AI at Tesla, speaks with Stephanie Zhan at Sequoia Capital's AI Ascent about the importance of building a more open and vibrant AI ecosystem, what it's like to work with Elon Musk, and how we can make building things with AI more accessible. #AI #AIAscent #Sequoia #Startup #Founder #entrepreneur
Trust, reliability, and safety in AI ft. Daniela Amodei of Anthropic and Sonya Huang
Просмотров 18 тыс.4 месяца назад
Daniela Amodei, co-founder and president of Anthropic, sits with with Sonya Huang at Sequoia Capital's AI Ascent to discuss the launch of Claude 3, solving the business problems of trust and reliability in AI, the importance of transparency in research, and implementing technical safety approaches to make AI more aligned with the values of the human race. #AI #AIAscent #Sequoia #Startup #Founde...
Open sourcing the AI ecosystem ft. Arthur Mensch of Mistral AI and Matt Miller
Просмотров 36 тыс.4 месяца назад
Arthur Mensch, founder of Mistral AI, speaks with Matt Miller at Sequoia Capital's AI Ascent about his mission to bring AI to all developers, pushing for more open platforms and spreading the adoption of AI, as well as the balancing open source efforts while pursuing commercial opportunities.
What's next for AI agentic workflows ft. Andrew Ng of AI Fund
Просмотров 280 тыс.4 месяца назад
What's next for AI agentic workflows ft. Andrew Ng of AI Fund
The AI opportunity: Sequoia Capital's AI Ascent 2024 opening remarks
Просмотров 93 тыс.4 месяца назад
The AI opportunity: Sequoia Capital's AI Ascent 2024 opening remarks
Nvidia ft. Jensen Huang - An overnight success story 30 years in the making
Просмотров 16 тыс.7 месяцев назад
Nvidia ft. Jensen Huang - An overnight success story 30 years in the making
23andMe ft. Anne Wojcicki - How a DNA startup took on the FDA and redefined health tech
Просмотров 1,8 тыс.8 месяцев назад
23andMe ft. Anne Wojcicki - How a DNA startup took on the FDA and redefined health tech
Jawbone: The Rise and Fall of the First Wearable Technology Company
Просмотров 1,4 тыс.8 месяцев назад
Jawbone: The Rise and Fall of the First Wearable Technology Company
HubSpot ft. Brian Halligan & Dharmesh Shah - How an underdog helped invent modern marketing
Просмотров 1,8 тыс.9 месяцев назад
HubSpot ft. Brian Halligan & Dharmesh Shah - How an underdog helped invent modern marketing
Eventbrite ft. Julia Hartz - A company that took 14 years to build nearly disappeared in 14 days
Просмотров 1,5 тыс.9 месяцев назад
Eventbrite ft. Julia Hartz - A company that took 14 years to build nearly disappeared in 14 days
Block ft. Jack Dorsey - A controversial hack week project becomes the #1 financial services app
Просмотров 8 тыс.10 месяцев назад
Block ft. Jack Dorsey - A controversial hack week project becomes the #1 financial services app
PayPal ft Max Levchin - A Merger of Enemies That Reshaped Silicon Valley
Просмотров 2,8 тыс.10 месяцев назад
PayPal ft Max Levchin - A Merger of Enemies That Reshaped Silicon Valley
Airbnb ft Brian Chesky - Battling a Copycat Clone and Rebuilding User Trust to Revolutionize Travel
Просмотров 4,4 тыс.10 месяцев назад
Airbnb ft Brian Chesky - Battling a Copycat Clone and Rebuilding User Trust to Revolutionize Travel
Crucible Moments - Series Trailer
Просмотров 1,5 тыс.10 месяцев назад
Crucible Moments - Series Trailer
Sequoia Atlas - An interactive guide to Europe's tech talent
Просмотров 744Год назад
Sequoia Atlas - An interactive guide to Europe's tech talent